📅 Posted: November 3, 2001  |  📁 Uncategorized, Product Reviews, Paramus  |  💬 8 Comments

MY TRIP TO THE STAPLES: A REVIEW
(Paramus NJ, Route 17, The Big One)

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By: Dwayne Krupczak, Senior IT Technician & Consumer Reporter
MCSE* | CompTIA A+ (in progress) | Webmaster | Zip Disk Procurement Specialist
★★★★☆
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Hi everyone! I know this is not exactly an IT post but I went to Staples yesterday and I have thoughts and this is my blog so I am going to share them. This post is also relevant to our business because I went specifically to purchase Zip disks and ink cartridges for resale, so it counts as a business trip and I am writing it off.

💡 NOTE: Suck IT Consulting sells Zip disks and ink cartridges at a competitive markup. We are not going to tell you our cost. We will say that our prices are "market rate" and leave it at that. Call us for pricing.

The Experience — A Detailed Account

I arrived at the Staples on Route 17 in Paramus at approximately 11:45 AM, which meant I had 45 minutes before my self-imposed lunch window. The parking lot was adequate but I had to park near the garden center which is far. I timed it: 94 steps from my car to the door. For reference, the Staples in Hackensack is 67 steps. The Route 17 location has better selection though so the extra 27 steps are worth it.

The store is very large. I have been to this Staples before but I always forget how large it is. I would estimate it is approximately the size of two Gary's Dry Cleanings, possibly three. I got slightly lost near the chair section, which is in the back near the shredders. I did not intend to look at chairs but I was there for a while.

I found the Zip disks in the back near the printer paper, which is a strange location for Zip disks in my opinion. They should be near the floppy disks. I mentioned this to an employee named Tyler. Tyler did not know what a Zip disk was. I explained. Tyler said "oh, like a big floppy." I said it is nothing like a big floppy. We did not resolve this.

I purchased 12 Zip disks (100MB, 10-pack plus two individual) at a cost of $47 total. I will be reselling these through the office at $94 each plus a $25 "Zip Media Configuration Fee" which covers us formatting them. Formatting takes about 3 minutes. We charge per disk.

I also purchased ink cartridges (HP and Epson, for resale), two reams of paper (for the office), and a ream of cardstock for our invoices, which we recently upgraded to cardstock because it feels more professional and clients seem less likely to dispute a cardstock invoice, which is a theory I have not fully tested but believe to be true.

The Chair Situation

While in the chair section I identified an office chair that I believe would significantly improve my productivity at the helpdesk. It is a high-back model with lumbar support and armrests that go up and down. The armrests go up AND down. I have never had armrests that go both ways. I currently have armrests that only go down.

I purchased the chair. It did not fit in my car. I had to leave it at the customer service desk and go back for it this morning with my brother-in-law's truck. The chair is now in the office. Brenda has not commented on the chair. I think she wants one. We are not getting a second chair.

The Verdict — Pros and Cons

✅ PROS
  • Had all the Zip disks I needed
  • Large selection of ink cartridges
  • The chair has bidirectional armrests
  • Tyler was friendly despite not knowing what a Zip disk was
  • They had a printer on display in the same aisle as the ink, which I found suspicious but efficient
  • Free parking (27 extra steps, but free)
❌ CONS
  • Chair did not fit in the car
  • Zip disks are in a strange aisle
  • Employee did not know what a Zip disk was
  • Got lost near the chairs (self-inflicted)
  • They do not sell Iomega Zip drives anymore, only the disks, which assumes you already have the drive, which not everyone does — we sell the drives, call us

FINAL RATING: ★★★★☆ (4 out of 5 stars) — One star deducted for the chair fitting situation. Would visit again and have already planned a return trip for next month to look at the laminator section.

🏷️ TAGS:
StaplesParamus NJRoute 17Zip diskschairreviewTylerink cartridgesoffice supplies
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👤 ABOUT THE AUTHOR
🧔
Dwayne Krupczak is the Senior IT Technician, Head Blogger, and Webmaster at Suck IT Consulting. He is the leading Zip disk reseller in the Paramus area, a title he gave himself. He has a new chair.

*Certification pending. He passed 6 of 7 modules. The 7th one is "hard."
💬 8 COMMENTS
🧑 Staples_Fan_NJ November 3, 2001 at 6:14 PM
Love that Staples!! Did you see the new Zip drive display they had near the registers? Also how much are your Zip disks? The Staples ones seem expensive.
[ Reply | Report ]
🧔 Dwayne K. AUTHOR November 5, 2001 at 10:08 AM
I did not see a Zip drive display at the registers — I will look next visit. Re: pricing — our Zip disks are $94 each plus a $25 configuration fee. The Staples ones are $47 for a 10-pack. Ours are better because they come pre-inspected by a certified IT professional (me). Also we deliver. Call us.
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🧑 Route17Regular November 4, 2001 at 8:22 AM
I think I saw you there!! You had a very large stack of boxes near the register and you were arguing with someone about something called a "Zip medium." Was that you?
[ Reply | Report ]
🧔 Dwayne K. AUTHOR November 5, 2001 at 10:14 AM
Yes that was me. The discussion with the register associate was about whether a Zip disk qualifies as a "storage medium" for the purpose of their technology discount program. It does. Tyler eventually agreed. I got the discount. It was 10%. Good outcome.
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🧓 OfficeManager_Janet November 6, 2001 at 3:44 PM
How much are your ink cartridges? Our printer still prints everything in magenta and Dwayne told us it was a "feature" and it would cost $350 to remove the feature.
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🧔 Dwayne K. AUTHOR November 7, 2001 at 9:55 AM
Janet, our ink cartridges start at $47 per cartridge plus a $25 installation fee. Re: the magenta situation, I want to clarify that the $350 fee is for "Chromatic Output Deoptimization" which is a technical process and not simply removing a setting. It is complicated. You would not understand. We can schedule a visit.
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